Oversea shopping

Oversea shopping

Grace gift 

Most orders will ship out within 1-3 business days of ordering. Orders are subject to verification and approval before shipping and may take up to 72 hours to process. For pre-order item will add in 2-5 bussiness day before shipping. 

Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, Grace gift cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

 
AWARE: If there is mistake in filling in your own address or contact information etc therefore causing the shipping company unable to send the item to the sender, your item will only be hold (sf-express for 2 month、DHL for 1-week and DPEX for 2-week) after the date it will be canceled.


*If the parcel was disposed locally, there won’t be any payment returned.

*If it was sent back to our company, we’d first deduct the taxes caused and the shipping fees back and forth, if there’s any payment left, then shall we return it to your credit card account.

To avoid above situation, please make sure to fill in the correct information.  

SHOPPING PROCESS:

 

Please choose International shipping, then select your region. 

Fill in all your contact informations and make sure everything is correct to avoiding problems. 

 

 

 

After finishing payment, we will e-mail you a noticement letter when your items has been send, 

※All payment can be only charged by CREDIT/DEBIT CARD.  

All charges are pay by NTD taiwan yan and will be calculated base on Taiwan’s exchange rates.

Friendly reminder: All credit card payment will calculate in NTD Taiwan yen. The exchange rate is subject to the official rate of the day of transaction in Taiwan bank.If there is refund deposit all refund rate may varies on the day that is being refund. Customer has to pay all rates due to the different days/time of refund.  

 

 Shipping fee caculation

Grace gift shipping fee is calculated base on the order form.

If an order form has both pre-order items and available items then the order from will calculated the total item weight from the sub-order items.

The total shipping fee will be calculated and appear along with the total payment.

The cost of international shipment can be affected by the amount of space that it occupies on an aircraft, rather than the actual weight. This is the volumetric (or dimensional) weight.

The volumetric weight of a shipment is a calculation that reflects the density of a package. The volumetric or dimensional weight is calculated and compared with the actual weight of the shipment to ascertain which is greater; the higher weight is used to calculate the shipment cost.

Volumetric weight calculation:

Volumetric weight = Length (cm) × Weight (cm) × Height (cm) ÷5000 (cm3)

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Oversea shipping fee 

Please select you shipping region after you had finish shopping. 

shipping fee is caculated and shows with the total amount and the final payment page 

Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office. 

※If your address is located at Hong Kong, SF Express will charge extra $20 HKD, if your location is further area in HK, SF Express will charge extra $30 HKD or you can write the shipping address of your nearby SF Express center, then it will not be charged but you'll have to go pick up your package at the center.

Sf-express shipping Hong Kong Remote Areas Category Reference

http://www.sf-express.com/HK/ZF/download/Remote_area_TC.pdf

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 Oversea return and exchange 

Due to the high cost in shipping oversea we couldn't provide any oversea return and exchange service, please concerned during shopping at Gracegfit. Thank you for your understanding. 

 

※ If the item you have received is damaged or defective please contact us within 7 days of purchased. 

For more information & questions please contact customer service